What is psychosocial risk management?
Support programs alone don't discharge the duty.
Most organisations respond to psychosocial harm after it shows up — EAP, a wellbeing initiative, a conversation with HR. That's support, and it matters. But a psychosocial hazard is a feature of the work itself, and the duty is to manage the work.
It's practical and scenario-based — participants work real situations in pairs, build a control plan, and apply it to their own workplace at each step. They leave with a personal action plan: one hazard to confirm, one control to strengthen, one conversation to book.
This is a working-level course for people who have to act on the duty — not a specialist psychosocial risk qualification. Where you need the full assessment done, that's advisory work.
Your obligations
Under the Work Health and Safety Act 2020 (WA), employers must manage risks to workers' physical and psychological health, so far as is reasonably practicable. Officers carry a positive due-diligence duty.
Since December 2022 the Work Health and Safety (General) Regulations 2022 (WA) have expressly required psychosocial hazards to be identified and their risks eliminated or minimised.
WorkSafe WA's Psychosocial hazards in the workplace code of practice sets the benchmark. Codes of practice are admissible in proceedings as evidence of what was known and what was reasonably practicable. Training supports your duties — it doesn't discharge them.
Course content
The hazards you're now expected to manage.
The risks we address
These are the hazards WA law expects you to manage. The course teaches you to recognise them across your own operation and spot where they're clustering — not to work through each one in isolation.
- Job demands — overload, underload, sustained pressure
- Low job control
- Poor support from supervisors or colleagues
- Low role clarity
- Poorly managed organisational change
- Inadequate reward and recognition
- Poor organisational justice — unfair or inconsistent treatment
- Exposure to traumatic events or distressing material
- Violence and aggression
- Bullying
- Harassment, including sexual harassment
- Conflict and poor workplace relationships
- Remote or isolated work
- Poor physical environment
Learning outcomes
- 1Define a psychosocial hazard and psychosocial risk, and state the WA duties in plain terms
- 2Explain why support programs alone don't discharge the duty
- 3Name the recognised WA hazards and spot early-warning clusters across their own operation
- 4Identify what data to pull in their own organisation
- 5Rate exposure by duration, frequency and severity, and weigh combinations
- 6Write a control that changes the work and survives scrutiny
- 7Run genuine consultation
- 8Respond to a report without discouraging the next one
- 9Set a monitoring rhythm and know what triggers a review
Delivery
Delivered face-to-face, shaped around your organisation.
Half-day course
On-site, 08:30–12:30. Opens with an Acknowledgement of Country.
Shorter formats
Where a half day off the floor isn't possible, we'll scope a condensed session or a series of shorter sessions around your shift patterns and sites.
Workshops
Facilitated sessions built around your own risk profile, incident data, or a specific hazard you're dealing with.
Online
A self-paced edition is in development. Register your interest and we'll let you know when it's available.
Every participant receives the PRM Field Toolkit — a one-page risk assessment, a control plan template and a watch-list — plus the participant workbook.
Why this course?
Practical. Documented. Aligned to WA law.
Practical and scenario-based
Participants work real situations in pairs, build a control plan, and apply it to their own workplace at each step.
Aligned to WA law
Built around the WHS Act 2020 (WA), the Regulations 2022 (WA) and WorkSafe WA's psychosocial hazards code of practice.
Working-level focus
Designed for people who have to act on the duty — not a specialist psychosocial risk qualification. Outcomes, not theory.
Documented outputs
Every delivery leaves a paper trail: competency records, certificates, a participant feedback summary and a post-course report.
What you're left with
Every delivery leaves a documented trail.
Training is one control, not the whole answer. It supports your duties — it doesn't replace your risk assessment, your control plan or your work-design controls.
Advisory
Beyond the training.
Training is one control. Where you need the rest of the work done, we also deliver:
- Psychosocial risk assessment and control planning
- Procedural development
- Risk management advisory
- Facilitated workshops, speaking and events
Tell us where the gap is and we'll scope it.
Get in touch
Contact EYESTAR to arrange in-house delivery, discuss a shorter format, or talk through a psychosocial risk assessment for your organisation.
Get in TouchReady to get ahead of this?
Contact Eyestar to organise in-house training for your organisation, or to discuss a psychosocial risk assessment.
Get in Touch