What is psychosocial risk management?
Support programs alone don't discharge the duty.
Most organisations respond to psychosocial harm after it shows up — EAP, a wellbeing initiative, a conversation with HR. That's support, and it matters. But a psychosocial hazard is a feature of the work itself, and the duty is to manage the work.
It's practical and scenario-based — participants work real situations in pairs, build a control plan, and apply it to their own workplace at each step. They leave with a personal action plan: one hazard to confirm, one control to strengthen, one conversation to book.
This is a working-level course for people who have to act on the duty — not a specialist psychosocial risk qualification. Where you need the full assessment done, that's advisory work.
Your obligations
Under the Work Health and Safety Act 2020 (WA), employers must manage risks to workers' physical and psychological health, so far as is reasonably practicable. Officers carry a positive due-diligence duty.
Since December 2022 the Work Health and Safety (General) Regulations 2022 (WA) have expressly required psychosocial hazards to be identified and their risks eliminated or minimised.
WorkSafe WA's Psychosocial hazards in the workplace code of practice sets the benchmark. Codes of practice are admissible in proceedings as evidence of what was known and what was reasonably practicable. Training supports your duties — it doesn't discharge them.
Course
Hazards covered. Outcomes delivered.
Regulated hazards covered
- ▸Job demands — overload, underload, sustained pressure
- ▸Low job control
- ▸Poor support from supervisors or colleagues
- ▸Low role clarity
- ▸Poorly managed organisational change
- ▸Inadequate reward and recognition
- ▸Poor organisational justice — unfair or inconsistent treatment
- ▸Exposure to traumatic events or distressing material
- ▸Violence and aggression
- ▸Bullying
- ▸Harassment, including sexual harassment
- ▸Conflict and poor workplace relationships
- ▸Remote or isolated work
- ▸Poor physical environment
What participants leave able to do
- 1.Define a psychosocial hazard and psychosocial risk, and state the WA duties in plain terms
- 2.Explain why support programs alone don't discharge the duty
- 3.Name the recognised WA hazards and spot early-warning clusters across their own operation
- 4.Identify what data to pull in their own organisation
- 5.Rate exposure by duration, frequency and severity, and weigh combinations
- 6.Write a control that changes the work and survives scrutiny
- 7.Build a basic control plan and assign accountability
- 8.Document what they did in a form that supports due diligence
Who attends
Built for the people who carry the duty.
Delivery formats
Structured for your operation.
Half-day face-to-face
The standard delivery. On-site, 08:30–12:30. Scenario-based, practical, with a personal action plan for every participant.
Condensed format
For teams who can't be off the floor for a full half day. Core hazard identification and control planning, delivered in a tighter window.
Facilitated workshop
Built around your own risk profile or a specific hazard. Useful where a risk assessment has already identified a priority area.
Online (in development)
A self-paced online edition is in development. Contact us to register interest or discuss interim options.
Why Eyestar
Practitioners, not presenters.
Operational background
Developed by practitioners with backgrounds in military, law enforcement and high-risk industries — not consultants who read the code of practice.
WA-specific content
Built around the WHS Act 2020 (WA), the 2022 Regulations and the WorkSafe WA code of practice. Not a national template adapted for WA.
Working-level focus
Designed for people who have to act on the duty — not a specialist psychosocial risk qualification. Outcomes, not theory.
Documented outputs
Every delivery leaves a paper trail: competency records, certificates, a participant feedback summary and a post-course report.
What you receive
Every delivery is documented.
- ✓Knowledge check marked, with outcomes recorded on a competency record
- ✓Certificate for each participant
- ✓Participant feedback summary
- ✓Post-course report with de-identified themes, provided within five working days
- ✓PRM Field Toolkit and workbook retained by every participant
Beyond training
Advisory services.
Where training is the first step, advisory is the next. Eyestar provides psychosocial risk advisory services for organisations that need the full assessment done, a control plan built, or a specific hazard addressed.
Enquire About Advisory- ▸Psychosocial risk assessment and control planning
- ▸Procedural development
- ▸Risk management advisory
- ▸Facilitated workshops, speaking and events
Common questions
Frequently asked.
What is psychosocial risk management training?
Psychosocial risk management training gives leaders, managers and WHS professionals the practical ability to identify psychosocial hazards in the workplace, assess the risk, put controls in place that change the work, and document what they did. It is distinct from employee support programs — it addresses the features of work that create the risk, not just the symptoms.
Is psychosocial risk management training required under WA law?
Under the Work Health and Safety Act 2020 (WA), employers must manage risks to workers' physical and psychological health, so far as is reasonably practicable. Since December 2022, the Work Health and Safety (General) Regulations 2022 (WA) have expressly required psychosocial hazards to be identified and their risks eliminated or minimised. WorkSafe WA's Psychosocial hazards in the workplace code of practice sets the benchmark. Training supports your duties — it does not discharge them.
Who should attend psychosocial risk management training?
The course is designed for executives and officers, line managers and supervisors, WHS and risk professionals, HR and People & Culture teams, health and safety representatives, and site and operations leads — anyone with a duty to manage psychosocial hazards or a role in identifying and controlling them.
What delivery formats are available for psychosocial risk management training?
Eyestar delivers psychosocial risk management training face-to-face as a half-day course (on-site, 08:30–12:30), with shorter and condensed formats available for teams who can't be off the floor for a full half day. Facilitated workshops can be built around your own risk profile or a specific hazard. A self-paced online edition is in development.
Ready to get ahead of this?
Contact Eyestar to organise in-house training for your organisation, or to discuss a psychosocial risk assessment.
Get in Touch